Refund Policy

Welcome to the sanctuary of innovation and artificial intelligence at Narrify AI, where creativity orchestrates a symphony of excellence. Our commitment transcends content creation, extending to the realms of customer satisfaction. We recognize that circumstances may arise, and your contentment is our top priority. Hence, we present our Refund Policy, a testament to transparency, reliability, and the collaborative harmony we diligently foster.

30-Day Satisfaction Guarantee:

Narrify AI stands confidently behind the unparalleled capabilities of our AI-driven content generation. We offer a risk-free 30-day satisfaction guarantee, inviting you to explore the full spectrum of our innovative tools. Should you find yourself dissatisfied for any reason within the initial 30 days of your subscription, we will promptly initiate the refund process.

Refund Eligibility Criteria:

To be eligible for a refund, ensure that your request aligns with these criteria:

1. Within the 30-Day Window: Refund requests must be initiated within 30 days of the subscription start date.
2. Technical Issues: Refunds apply to cases with unresolved technical issues significantly hindering your platform usage.
3. Failure to Meet Expectations: If our AI technology falls short despite adherence to guidelines, and it fails to meet your expectations, we will consider your refund request.

How to Initiate a Refund:

To initiate a refund request, follow these steps:

1. Contact Support: Reach out to our dedicated support team via support@narrifyAI.com within the 30-day period, outlining specific reasons for your dissatisfaction.
2. Provide Details: Include relevant details such as account information, a description of the issue, and any supporting documentation aiding our understanding of your concerns.
3. Support Investigation: Our team will promptly investigate, communicating with you to gather additional information if needed.
4. Refund Processing: If your request aligns with eligibility criteria, and after thorough investigation, a refund is warranted, we will initiate the process.

Exceptions to Refund:

While we prioritize customer satisfaction, certain scenarios may not be eligible for a refund:

1. Change of Mind: Refunds won't be processed for requests based on a change of mind or subjective preferences.
2. Abuse of Service: Refunds won't be granted if there is evidence of misuse or abuse of our AI tools.

Contact Us:

For questions, concerns, or refund requests, reach out to our support team at support@narrifyAI.com. We are here to ensure your experience with Narrify AI is nothing short of exceptional.

Thank you for being part of our innovative journey at Narrify AI.